Google is keeping me in a job … for now

Google appears to have a love/hate relationship with my site that changes at the end of each month.

Yesterday, Thursday 30th August, saw a positive move and my Shop Codes traffic increased by 400% compared to previous days.

If the last few months are anything to go by, it looks like I am going to have a very good September, followed by a reasonably good October, an excellent November enhanced with early Christmas shoppers, then a dip at December before a rise in time for the January sales.

May 2007 was an excellent month for me and as I’ve reported before the traffic abruptly disappeared from 1st June. June was still good but allowed me to measure May as the benchmark for being ‘excellent’.
Traffic later returned and substantially increased from 10th July and on 30th July it crashed back down to its June level. Exactly one month to the day later Google has done an update and my traffic has this time benefited.

When the traffic is good i.e with over 1000 visitors a day, the profits are excellent. Shop Codes has a very high conversion rate for turning discount code searchers into customers. I’ve already published top search terms for my site and the current number one is still the generic term “voucher codes”.

When the traffic is at its lowest, as in April, June and August, the profits are still very good. The only real cost I have to running my site is my time.

So, if profits are very good in the “bad months”, why do I continue to be a part-time affiliate and still have a day job?

The answer is consistency. My business profits are reliant on natural Google traffic and I am in and out of favour every other month. When I am flavour of the month, my site is often the number one result in the search results pages for merchants discount codes. When I am not flavour of the month, Google doesn’t spider my pages as often and my site is dropped a page or two. The traffic that comes and goes directly affects the level of income.

If Google were to consistently love my site for consecutive months I’d re-assess a lot of things (after having another holiday of course) but while the search engine is keeping me on my toes, it looks like I have to stick to updating my site at the times I should really be in bed.

Plain text, faces and cleavage

In Jacob Neilsen’s recent ‘banner blindness‘ usability report, he highlights that users view web pages in an F shape and that ‘plain text, faces and cleavage’ are much more successful at attracting eyeballs than banners.

I use a combination of banner, skyscraper, micro bar and text on my pages to get the message across.

I use the banner as a tool for a legitimate call to action. As I run a discount code site, I may attract visitors who have already visited the merchants site or are intending to anyway. So in my 4* steps to use a code, I include ‘click the promotional banner’ so that my affiliate link is tracked.

Some merchants and DavidZHark don’t approve of these sales but then it’s not as if I am framing the merchants site or opening another new window just so I can ensure a cookie is served.

The banner also reinforces the merchants brand and I can also show that the creatives and text used also serve to create new customers for merchants.

Looking through some recent Webgains sales statistics, I can show that I can create sales for other related merchants by using micro banners.

At the foot of my merchant pages I include a series of 88×31 pixel sized creatives for related merchants. Each of these badges is its own php file which I include with a bit of descriptive text, such as “Tightsplease 5% Off Code Exclusive.”

On 16th August a user was viewing the BeCheeky page and spotted the advert for Tightsplease on the same page. Within two minutes they then clicked on the 468×60 pixel size banner for Tightsplease and made a £17.99 purchase.

More recently a visitor of the Healthy and Essential page saw an advert for Silverwellbeing, which had no accompanying promotional text and within five minutes spent £35.

So banners can work if they’re used as part of the content and they can be used to cross sell related merchants.

* As a trained journalist I have been told to write four instead of 4 but Jacob’s report on eye tracking data says numerals are better for catching the user eye for online readers. I’m not sure it’s a style I can get used to.

Hello and Goodbye from Funday?

The email began so friendly, “Hello from Funday!” but again the important small print sat lurking at the death. “… failure to make contact with me could result in your affiliate account being suspended.”

What’s the crime? None, just to make sure the brand is consistent and “makes us ALL plenty of money for Christmas treats.”

OK, the Bank Holiday is now out of the way. Let’s all get stressed for Christmas.

So after mulling over what to send in the email to Funday, I was wondering if I could get away with just replying with a blank template or my email signature?

I opted for the more polite approach and to say that I was looking forward to seeing what new promotional codes they were offering and I sent it to the address listed in the mail.

It however, promptly bounced, with the error: “Technical details of permanent failure: PERM_FAILURE: SMTP Error (state 13): 550 Requested action was not taken because this server doesn’t handle mail for that user.”

So there we have it. Funday may not get many replies and so let the suspensions begin.

Every little helps

Tesco are 125th in my chart of top merchant earnings this August. So for me, having no Tesco codes on Shop Codes, is not really an issue financially, following the announcement we can’t publish them. Though I may need to explain to close friends why I’ve not included them.

As running a code site is my number one project today, I am concerned about the policies introduced from this and other major High Street brands from May 2007 about ‘code’ sites publishing codes. If Mothercare and Tesco have issues with codes, then other merchants are certainly following their concerns. Two are below.

I engage with merchants every other week about Exclusive codes and I discuss the issues …

- My exclusive code was used but not via your site
- You’re only delivering existing customers

I can disprove the latter with my clickthrough analytics, easily. In fact Webgains statistics also include referrer history.

Whilst code issues occur, I also agree to have a substantially reduced commission, so my visitors can have the discount instead. Where is that mentioned in all the anti-affiliate blog posts (1) (2) being posted this week?

There’s lots to address with promotional codes and it’s good to have an open debate so we can be clear on the official and unofficial rules that we should work to.

My site isn’t going away and the 13p commission made from Tesco this month is appreciated. Maybe. After all. Every little helps.

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