Checking voucher codes proves costly
Whilst trying out the “weekend” code for Digital Camera Co, I managed to purchase a £472 item without even submitting any payment details! How can that happen?
I clicked on the first item I could see on their homepage, which was a Canon EOS 400D Digital SLR Camera + EF-S 18-55mm Lens. I then registered and selected “Bank transfer” as payment type.
So when I clicked “Confirm” to see if the code has actually been applied, I at least expected that I’d have to enter my bank details. But no, they’ve just gone off and delivered it stating nicely “Awaiting payment.”
What kind of checkout system is that!? Are they going to really send an expensive item out without first checking my credit history?
On top of that there’s nobody at the other end of their Customer Service line. Grrr.
UPDATE: “We’ll only despatch your order once payment is received, and won’t allocate stock to your order until payment is received.” Phew !!! I need a pint now!


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